IDCARE does not ask individuals to donate or pay. IDCARE is a not-for-profit Australian charity that was formed by big companies such as the banks and Qantas to support individuals confronting identity and cyber security concerns. It can be found online here.IDCARE is Australia and New Zealand’s national identity and cyber support service. Tripp’s friends have established a GoFundMe account to help her try to recoup some of the money that was taken from her. She said her once positive outlook on life is now gone. Tripp filed reports with the police department, the bank, and the FTC.
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He also encourages victims to file a report with the FBI. “If there was truly something that was fraudulent, you can go back and log in yourself to Amazon's website, or whatever website it might be… call your bank yourself via the number that you know not the number that they tell you,” Pierson said. Pierson said banks do have guidelines to spot identity theft, but he encourages people to be armed with knowledge to protect themselves. “If that employee would have mentioned there's a scam going around now with wire transfers, I would have immediately gone back called Amazon directly, and it never would have happened,” Tripp said. Tripp also wished the bank could have raised a red flag on an unsuspecting senior transferring money to an international account. “There was no reason for me to ever question it along the way,” she said. Looking back, she told Team 10 she sees the red flags, but at the time, Tripp said the operation was just so smooth. “I’m supporting a brain injured son, so it’s not just me that I have to be concerned about,” Tripp said. She felt panicked when she realized what happened. Three wire transfers later, Tripp said she lost more than $84,000. “After a few days, he said that it hadn’t been received so we have to do another wire transfer,” Tripp said. She said to return that extra money, the fake Amazon employee said she had to do a wire transfer and go to the bank. “What happened was the transfer that was supposed to be for $2,500. Tripp said she’s still not exactly clear how the scammers deposited thousands in her account-far more than what she owed for the phone which in reality, did not exist. “Once you click and you download the tool on your computer, the computer is now owned by the cybercriminals,” he said. Pierson said the scammers all follow the same script, where they convince the victim that they need remote access to the computer in order to help. “Quite honestly with COVID, people have gotten even more comfortable with people having ‘remote access’ to their computers,” said Chris Pierson, CEO of cybersecurity company BlackCloak.
#Does amazon ask you to download anydesk software
What Tripp did not realize at the time was she gave scammers access to her computer through remote control software called “AnyDesk.”Ĭybersecurity experts said these types of scams have been going on for years, but the pandemic has increased its popularity.
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In reality, there was no real Amazon email and no iPhone purchase. Tripp said he sounded “very professional.” She called the number and said the man on the other end told her there was an error and the money would be put back in her account. “There was a phone number to call for Amazon.” “There was a charge on Amazon for an iPhone and I knew it wasn't my charge,” Tripp said.
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Vicki Tripp said her life changed because of an email she thought came from Amazon. CARLSBAD (KGTV) - A senior living in the North County said she lost her life savings due to an elaborate internet scam where she may have unknowingly given the thief access to her bank accounts.Įxperts said the crooks are getting more creative, not only targeting the elderly, but ultimately anyone who uses popular sites like Amazon.